In the post-pandemic climate, there has been a sort of “forced evolution” for marketers within the life sciences sector. There is renewed focus on being able to effectively reach various audience segments, whether it is potential patient populations, HCPs, caregivers, or payers. The overall goal should move to being able to gain a much stronger level of engagement and get to a segment of one.

One of the latest initiatives being spearheaded by EMA is publishing ePI, or electronic product information. In some respects, the pharma industry has lagged behind other major industries in terms of how documentation and critical information is relayed to the end patient. Due to regulations, pharma still heavily relies on traditional Microsoft Word-based documentation for labeling that is managed with track changes and then ultimately printed. Besides not leveraging the latest technologies for patient benefit, the current process makes for a cumbersome translation process to provide the PI in the required 25 languages. The introduction of ePI will facilitate more effective and faster change management, version control, translation, and use of advanced translation tools. 

A key concern for pharma companies is keeping a close eye on publications that might mention their product and its potential impact on the public. These publications can be extremely dense in volume, commanding careful review of multiple documents across several different sources. This review often needs to take place in a relatively short timeline and with strict reporting requirements.