Integration with multiple app management systems
 
Single repository for all app localization
 
Global team access for in-country managers

The Challenge

Managing Complex App Localization
challenge
Multiple apps across various business units
challenge
Need for integration with existing app management systems
challenge
Requirement for easy management by regional teams

TUI is one of the world’s largest leisure, travel, and tourism companies, but managing localization for its numerous apps posed a challenge. With a diverse portfolio spanning travel agencies, hotels, airlines, cruise ships, and retail stores, TUI needed a solution that could integrate with various management systems and be easily managed by regional teams—potentially accommodating separate apps for each business segment.

The Solution

Enterprise SaaS Strings Implementation
solution
Implementation of Strings’ enterprise SaaS setup
solution2
Intensive integration support
solution3
Single source of content for all digital assistance apps

TUI turned to Strings for a comprehensive solution. The implementation involved setting up an enterprise SaaS system with intensive integration support. This allowed Strings to integrate seamlessly into all of TUI's digital assistance apps used for booking and booking management, connecting to a single source of content. To ensure long-term efficiency, in-country managers were given direct access to Strings, enabling them to perform translations and content edits independently.

The Results

The implementation of Strings significantly streamlined TUI's app localization process. By creating a single repository for all app localization, TUI achieved consistency across its diverse range of digital products. The seamless integration with existing app management systems ensured a smooth transition and improved workflow efficiency. Importantly, by giving in-country managers direct access to perform translations and content edits, TUI future-proofed its localization process, enabling quick responses to regional needs and reducing dependency on centralized teams.

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